Is there a software fee during the six-week Beta?+
No. There is no software subscription fee during the active six-week Beta. Participation is focused on testing the workflow with appropriate real use and sharing operational feedback. Paid continuation afterward is optional.
What kind of clinic is a strong fit?+
A strong fit is an appointment-based clinic that uses deposits, prepayment, or payment before confirmation and has staff involved in reviewing payment. The clinic should have a real workflow to test, a reachable decision-maker, and an operational point person who can participate and provide feedback. Specialty is less important than workflow fit.
Do we need to change our payment provider or payment method?+
Not necessarily. RevHatchly supports clinic-defined payment instructions for methods your clinic accepts, including manual methods such as bank transfer, GCash, or Maya. Patients pay your clinic directly; RevHatchly does not receive or hold the funds.
Does RevHatchly verify patient payments automatically?+
No. A patient can report that payment was sent, but reporting does not verify payment or confirm the appointment. Authorized clinic staff reviews and verifies the reported payment. Confirmation follows only after clinic verification.
Do we need an EMR or other clinical-system integration?+
No. RevHatchly is focused on the administrative workflow around appointments and payment status. It is not an EMR or EHR, and clinical documentation is outside the current product scope. Clinics requiring a complex clinical-system integration before testing may not be the right fit for this Beta.
How much participation is expected from our clinic?+
Your clinic should be available for assisted setup, a controlled end-to-end launch test, appropriate real workflow use, and candid feedback. You will also need a decision-maker or operational contact and a staff member responsible for payment verification. The Beta does not require a fixed public meeting schedule.
What happens after the six weeks?+
We review how the workflow performed and whether continuing makes operational sense for your clinic. There is no obligation to continue. If you choose to continue after the Beta, your existing RevHatchly setup can carry forward into paid use. The Founding Clinic continuation rate is ₱1,299/month per clinic/location for the first 12 months; the current planned Standard price is ₱1,899/month per clinic/location.
Does RevHatchly host teleconsultations?+
No. RevHatchly can carry clinic-provided consultation details or a link forward after confirmation, where applicable. The actual visit remains on your clinic’s chosen platform.